• Q: What’s included in the party package?
  A: Each party includes:

  • 2 hours in a private room (available 15 minutes early for decorating)
  • All-day admission to Explora for guests (via wristbands)
  • A party host to lead a 30-minute educational activity and assist with setup
  • An interactive party prop (Aeroprop)
  • Basic decorations and tablecloths
  • Digital invitation
  • Guests may bring food, non-alcoholic drinks, and extra decorations (no confetti, please!)

  Q: What is not included?
  A: We don’t provide food, drinks, cake, balloons, plates, or utensils. You’re welcome to bring your own! Basic tablecloths and decor are included, but you’re encouraged to personalize your setup—our hosts can help with that.

Q: How do I book a party?
A: Click on "Request Reservation" and follow the prompts. We’ll review your request and send a confirmation once it’s approved.

Q: How far in advance should I book?
A: At least 2 weeks ahead. Sundays fill up fast—book 3+ weeks in advance. For Saturdays, we recommend booking 5–6 weeks ahead.

Q: Do I need to pay a deposit?
A: No payment is due when you submit your request. Once it’s approved, full payment is due at least 2 weeks before your party.

Q: When will I get my invitation?
A: You’ll receive a digital invitation by email once your reservation is finalized.

Q: Can I book a longer party?
A: Standard parties are 2 hours. If you’d like to extend your rental, contact us and we’ll connect you with our rentals team.

Q: Can I book a weekday party?
A: Birthday parties are only available on Saturdays and Sundays. If you need a special accommodation, email us at birthdayparties@explora.us.

Q: What does check-in look like?
A: The party host may check in at the front desk. For 10 am parties, arrive at 9:45 am at the purple ‘Group Entrance’ doors. Your host will meet you there and guide you to your room. Guests can check in by giving the birthday child’s name at the front desk.

Q: What if I arrive late?
A: Call the front desk at (505) 600-6072 if you’re running late. We’ll do our best to accommodate you, but we may not be able to extend your time.

Q: Can I drop things off before the party?
A: Yes! You may drop items off early. We can store refrigerated food and supplies up until 15 minutes before your party.

Q: How do I get supplies from my car?
A: We provide a cart to help transport your supplies to the party room.

Q: How many guests are included?
A: A single party room includes admission for up to 30 people. A double room allows up to 50 guests.

Q: Do members count toward the guest total?
A: Yes. All party attendees are included in the guest count due to room capacity.

Q: Are babies counted as guests?
A: Children under 1 year old are not counted toward the total.

Q: Can I upgrade to a bigger room later?
A: Yes, but only if a double room is still available. If not, additional guests can be admitted at general admission rates, and we’ll work with you to make sure everyone can participate.

Q: What happens if I exceed the number of wristbands?
A: Additional guests can purchase general admission at the front desk.

Q: What if my child is a different age than the activity recommendation?
A: Age recommendations are just a guide. Feel free to choose the activity your child would enjoy most.

Q: Can I see the party rooms before booking?
A: Yes! Email birthdayparties@explora.us to schedule a walk-through during open hours.

Q: What does the table setup look like?
A: Email birthdayparties@explora.us to request a layout for your room.

Q: Can I bring a piñata?
A: Yes! If you have a single room, we suggest using a pull-string piñata or taking it outside to the program patio. Please clean up afterward.

Q: Can I hire a face painter or entertainer?
A: Yes! We just ask that you send a copy of their liability insurance to birthdayparties@explora.us.