Please notify the Camp Coordinator at campcoordinator@explora.us if your child will be absent on a day for which he/she is registered for camp. Missed days cannot be made up by attending a different camp session/day; refunds are not available.

Sign out will happen at the Camp Door on the east side of the building (look for the green sign). You may wait in your car while a staff member brings your camper to you, or walk up to the door. Please do not leave before a staff member signs your camper out.

If you need to pick up at an unusual time, enter through the main entrance. Let the front desk staff know you are there for camp pick-up. Anyone picking up a child must provide a photo ID for verification. Explora will only release your child to designated individuals you provided in your registration information. Please let camp staff know if a change to the designated individuals is needed. Please do not take your child off-site at any time without informing the camp staff. Campers must be picked up no later than 15 minutes after the end of the program unless campers are participating in aftercare.

Financial assistance may be available for your child to attend camp at Explora. Please email Reservations at reservations@explora.us for more information.

Help send a child to camp! If you’d like to make a donation to help students in need access summer learning opportunities, please email reservations@explora.us or donate through the Explora website.

If you need to reach us due to an emergency during the camp day, please call the main Explora number or email the camp coordinator.

If notice of your cancellation is received more than 5 business days before the first class, a refund will be issued for the amount paid minus a 15% administration fee. Cancellations received 5 business days or fewer before the first class will not be refunded. If you have questions or cancellations, please contact Explora reservations at reservations@explora.us To ensure a rich learning experience for everyone, Explora reserves the right to deny continued participation due to disruptive and/or unruly behavior. In the rare instance when this occurs, there will be no refund issued.

To ensure a rich learning experience for everyone, Explora conducts its camps using the following set of best practices: Be Safe, Be Kind, and Be Curious. Specific best practices are discussed during each camp session. We reserve the right to deny continued participation due to behavior that is not in compliance with our best practices. In the rare instance when this occurs, no refund will be issued. If you feel like additional guidance or support regarding the best practices would be helpful, please contact the Camp Coordinator at (505) 600-6734.

Some camps may include the creation and consumption of food items. There is a place to note allergies and dietary restrictions/preferences in the registration process. You are also welcome to contact the Camp Coordinator at (505) 600-6734 to discuss specific camps or concerns.